AFIX Technical Support


We work hard to make AFIX’s suite of systems intuitive and easy to understand, however any system is only as effective as its training and technical support.

Need to contact our support team?

877-438-2349 |  AFIX_support@radiantsolutions.com

We deliver a powerful biometric identification system that helps you make more arrests and build stronger cases within law enforcement settings, gain a tactical advantage in military contexts, and positively confirm identities.

Our training and technical support begins even before you make your purchase, as one of our sales engineers will work with you to configure a biometric identification system that best meets your needs. Plus, one of our project managers will stay in direct contact with you throughout the implementation process and training phase. Once your system is in place and all training is complete, our technical support team will take over. If you need any type of support, you'll find it available by phone, email, or online via secure login.

The end result of this comprehensive approach is that you'll get the most out of an affordable, powerful, user-friendly system, with maximum uptime and minimum frustration.